Business Process Outsourcing (BPO)

GlobeSoft helps companies outsource business processes involving back office and customer support, allowing clients to:

  More easily scale operations to meet changes in demand levels
  Reduce the cost of support services
  Improve processes and capture new efficiencies
  Reallocate resources to other strategic initiatives

Our services include:

Information Processing / Back Office Support designed to most efficiently and cost effectively capture and process information from a variety of sources and formats:
  Application processing
  Order processing
  Benefits administration processing
  Product and warranty registration

Customer Interaction Services designed to reduce the costs of providing IT support to customers and employees, while increasing productivity and improving the overall customer/employee experience:

  Customer Support
  Customer Service
  Product Support
  Technical Help Desk